All items take up to 7-10 business days to handcraft-unless stated otherwise in the descriptions- NOT including shipping time.

Some clients have been experiencing longer wait times.

Pure Joie Jewelry LLC provides all tracking information via PAYPAL, or SHOPIFY and is given to the client directly either by Instagram Direct Message, Text Message, or Email.

Pure Joie Jewelry LLC is NOT responsible for lost or stolen packages or merchandise.

Pure Joie Jewelry DOES NOT REPAIR jewelry. 

Please Contact me directly if your package is received damaged IMMEDIATELY at

The purchaser is responsible for any applicable taxes, duty fees, or tariffs.

I do not calculate these costs or provide any refunds for refusal of packages by you or customs.