All items take up to 7 days to complete, to not include shipping time.

Due to COVID-19, some clients have been experiencing longer wait times.

Pure Joie Jewelry LLC provides all tracking information via PAYPAL, or SHOPIFY and is given to the client directly either by Instagram Direct Message, Text Message, or Email.

Pure Joie Jewelry LLC is NOT responsible for lost or stolen packages or merchandise.

Please Contact me directly if your package is received damaged. 

The purchaser is responsible for any applicable taxes, duty fees, or tariffs.

I do not calculate these costs or provide any refunds for refusal of packages by you or customs.